E-commerce

Q3 digital ad spending delivered a mixed picture, with shifting platform strategies opening short-term gains for some advertisers and renewed...

Putting aside supplier selection and tariffs, returning select manufacturing to one’s own country could benefit a business and the broader...

The Kalshi logo arranged on a laptop in New York, US, on Monday, Feb. 10, 2025. Gabby Jones | Bloomberg...

The Gist AI is missing the CX mark. Nearly one in five consumers see no benefit from AI-powered customer service,...

Finding the right POS software for your salon isn’t just about processing payments. You need something that helps with bookings,...

Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and stretching major sales...

The resale economy is no longer a niche. As the 2025 Christmas shopping season approaches, the sale of pre-owned, refurbished,...

Australia, Victoria, Melbourne, buildings on bank of Yarra riverPeter Adams | Stone | Getty ImagesSouth Korea's Kospi index hit a...

The Gist Beyond the metrics. NPS, CSAT and CES measure satisfaction but not momentum — numbers can’t replace action. The...

Salesforce and OpenAI announced new ways they would begin working together, including making Salesforce’s Agentforce 360 platform accessible through ChatGPT....