E-commerce

Australia, Victoria, Melbourne, buildings on bank of Yarra riverPeter Adams | Stone | Getty ImagesSouth Korea's Kospi index hit a...

The Gist Beyond the metrics. NPS, CSAT and CES measure satisfaction but not momentum — numbers can’t replace action. The...

Salesforce and OpenAI announced new ways they would begin working together, including making Salesforce’s Agentforce 360 platform accessible through ChatGPT....

Quick Verdict: Is the New Shopify WordPress Plugin Worth Using? Shopify has relaunched its official WordPress plugin — and this...

Younger shoppers are turning to banking apps instead of merchants to resolve billing issues. As disputes rise, retailers risk losing...

The Meta Pixel is a snippet of JavaScript with powerful implications for advertising performance. Ecommerce operators are typically experts in...

The Gist Instant Checkout transforms ChatGPT into a commerce platform. Users can now buy directly from Etsy and over one...

Ingka Group, which is the largest franchisee of Ikea, has acquired Locus, an artificial intelligence (AI)-heavy logistics technology company based...

I’ve been working in ecommerce and marketing for over ten years. That’s long enough to watch the ground shift under...

For 12 years Andrei Rebrov managed infrastructure and operations at Scentbird, a perfume subscription company he co-founded in 2013. He...