E-commerce
Predictive AI Belongs at the Heart of Your CX Strategy
The Gist Proactive engagement works. Predictive AI helps companies address customer needs before problems arise, which improves satisfaction and reduce...
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Walmart introduces its Sparky virtual assistant to new shoppers
As artificial intelligence (AI) continues to gain traction in ecommerce, Walmart is stepping up work with its assistant, Sparky, to...
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How Google Ads Fits into AI Overviews and AI Mode
“Marketing Live” is Google’s annual virtual event showcasing new products, formats, and tips. This year’s program took place last month,...
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Elon Musk says he regrets some social media posts during Trump showdown
(COMBO) This combination of pictures created on June 5, 2025 shows US President Donald Trump in the Oval Office of...
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The Rise of the Super Connector CMO
The Gist Insufficient traditional CMO model. Traditional organizational management and siloed thinking will guarantee your inability to deliver personalized experiences...
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Industrial B2B buyers shift to digital: 65% now order online
B2B buyers in the industrial supplies market are accelerating their use of digital commerce, with 65% making at least one...
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SEO for Google’s AI Fan-Out Results
Google introduced “fan-out” search results in a March 2025 blog post announcing AI Mode, its expanded version of AI Overviews....
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UK’s FCA teams up with Nvidia to let banks experiment with AI
Jakub Porzycki | Nurphoto | Getty ImagesLONDON — Britain's financial services watchdog on Monday announced a new tie-up with U.S....
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PegaWorld 2025 Recap: Conducting a Multi-Agent Orchestra
The Gist Agentic AI obstacles. Legacy systems and technical debt are major blockers to agentic AI success, especially in regulated...
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Signet Jewelers sales up 2% in Q1 earnings results
Signet Jewelers Ltd. posted its first same-store sales increase in three years with Q1 earnings results. The results were boosted...
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