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Retailers Should Prepare for GenAI-Driven Shoppers, BCG Warns

Solega Team by Solega Team
November 5, 2025
in E-commerce
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Retailers Should Prepare for GenAI-Driven Shoppers, BCG Warns
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AI shopping assistants are influencing how consumers discover and choose products during holiday sales events.

GenAI tools have become practical shopping aids, guiding consumers at critical decision points and helping them make faster, more confident choices about what to buy, which brand to choose, and where to find the best deals.

The post Retailers Should Prepare for GenAI-Driven Shoppers, BCG Warns appeared first on E-Commerce Times.



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