Why Contact Center Agent Sanity-Checking Is a Must
The Gist AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting ...
The Gist AI as a sanity-checking ally. AI is being used to monitor agent stress, cognitive load, and burnout risk—acting ...
AEP Ohio, the state’s largest power provider, has proposed a controversial new rate structure targeting data centers and ...
Related Research The data center industry’s long-standing talent shortage is becoming increasingly acute as digitization and AI drive ...
The Gist Cloud-based customer service. Hosted contact centers eliminate on-premises infrastructure, offering scalability, flexibility, and cost-efficiency. Omnichannel communication. These solutions ...
If you’re running an e-commerce store, you’ve probably heard about Google’s latest Merchant Center recommendations inside Google Analytics. They’re making ...
© 2024 Solega, LLC. All Rights Reserved | Solega.co
© 2024 Solega, LLC. All Rights Reserved | Solega.co