Inside the Rise of the Chatbot in Customer Service
The Gist Chatbots become frontline heroes. Customer service chatbots now handle everything from FAQs to order tracking, enabling instant, 24/7 ...
Tag: Chatbot
Zucking the customer: Meta’s new AI chatbot is just another way for the company to harvest your personal data for advertisers
Last week, Meta – the parent company of Facebook, Instagram, Threads and WhatsApp – unveiled a new “personal artificial intelligence ...
Meet your new investment banker: an AI chatbot
Stay informed with free updatesSimply sign up to the Artificial intelligence myFT Digest -- delivered directly to your inbox.An AI ...
Your Chatbot is Annoying. Here’s How to Fix AI Customer Support
The Gist Consumer expectations. Customers increasingly expect instant gratification regarding product selection, delivery and the resolution of any consumer issues. ...
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