How two former Deputy leaders built a tech agency to $2 million ARR in 2 years by solving problems software creates
When Jake Shelley and Joseph Pons, former senior leaders at Deputy, launched their Sydney startup Jiffi in 2023, they started ...
Tag: Leaders
Connecting Data, People and Outcomes: A Guide For Leaders
Forsta is redefining what it means to scale customer experience. By uniting their legacy of deep customer experience (CX) expertise ...
The EBITDA Pause: Why the Best Leaders Manage Energy Before Metrics | by Subhasis Ghosh | The Startup | Nov, 2025
How stillness and awareness build eBitda😊- that enduresBoardrooms chase profit. Minds crave presence.What if both could thrive — together?For founders ...
Why an MBA with Cybersecurity Management Is a Smart Move for Business Leaders
Key Takeaways Cybersecurity is now a core business priority, not just a technical issue. Leaders with combined business and cybersecurity ...
How CX Leaders Choose, Renew and Switch
The Gist Support drives loyalty. Reliable customer support is the top factor in renewing or choosing feedback tools, outranking design ...
For CX Leaders, Connection Beats Collection
The Gist Tech adoption is high, but impact lags. Seven in 10 teams now use insights technology, yet only 38% ...
The Customer Journey Intelligence Divide: Leaders vs. Laggards
The Gist The intelligence gap is real. Despite widespread adoption of customer journey mapping, Qualtrics research indicates that 67% of ...
39th Annual Corporate & 21st Annual Consultants Surveys: What Business Leaders and Consultants Are Saying About Site Selection
A Changing Landscape for Corporate Investment The corporate site selection process has grown increasingly complex ...
Why AI Decisioning Matters for CX Leaders
The Gist Enterprise vs. AI. Enterprise decisioning follows rules, while AI decisioning learns and adapts. Both are essential for smarter ...
The Startup Magazine Identifying Future Leaders: How Data-Driven Assessment Tools Transform Leadership Development
Having a enterprise is actually attempting to construct a puzzle and, in some instances, enjoying a large lifesize sport of ...
