The Future of CX Isn’t a Metric. It’s a Movement
The Gist Beyond the metrics. NPS, CSAT and CES measure satisfaction but not momentum — numbers can’t replace action. The ...
Tag: Movement
MOVE Plunges to ATL as Movement Labs Terminates Co-Founder Rushi Manche
Movement Labs, the development firm behind the Movement network, has officially cut ties with co-founder Rushi Manche following revelations of ...
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