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AI-Powered CX Advancements Redefine CRM in 2025

Solega Team by Solega Team
February 25, 2025
in E-commerce
Reading Time: 1 min read
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CRM trends in 2025 will rely on artificial intelligence to move beyond hype and reshape customer relationships and experiences like never before. With innovations such as conversational AI and emotionally intelligent bots, businesses must prepare for a transformation that combines empathy and efficiency.

The post AI-Powered CX Advancements Redefine CRM in 2025 appeared first on E-Commerce Times.



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