Tag: Service

Learn how to choose the right provider so you can remove or reduce harmful links without wasting time or money. ...

Retailers are bracing for a predicted post-holiday surge in returns as customer service teams and back-office operations face mounting pressure ...

PayPal continued to bulk up its payment offerings for the holiday season, bringing its buy now, pay later (BNPL) option ...

The Gist AI failures now have legal consequences. Cases like Air Canada’s chatbot ruling prove brands are liable for their ...

The Gist AI is missing the CX mark. Nearly one in five consumers see no benefit from AI-powered customer service, ...

The Gist Quant launches agentic AI for service. New “digital colleagues” are built to resolve issues end-to-end in real time ...

Global Digital Assets has launched a comprehensive cloud mining service through COME Mining, offering the benefits of traditional cryptocurrency mining ...

The Gist Agentic AI strengthens contact center workflows. As the hub for customer interactions, a contact center can integrate agentic ...

Institutional blockchain infrastructure provider Blockdaemon has announced the launch of its decentralized finance (DeFi) and staking service, Earn Stack.The new ...

The Gist Chatbots become frontline heroes. Customer service chatbots now handle everything from FAQs to order tracking, enabling instant, 24/7 ...