A Microsoft store in New York, US, on Friday, Oct. 25, 2024.
Jeenah Moon | Bloomberg | Getty Images
Microsoft said Saturday evening that service was restored following an outage that left tens of thousands of users unable to access their Outlook email accounts and other programs.
“We’re investigating an issue in which users may be unable to access Outlook features and services,” Microsoft 365 Status, the official Microsoft account for 365 service incidents, said in a post on X.
Services such as Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Microsoft 365 and Microsoft Azure were reported down as of about 3:30 p.m. ET. More than 37,000 individuals reported an Outlook outage and roughly 24,000 reported an outage in the tech company’s 365 service, according to Downdetector, while roughly 150 users reported their Teams accounts were down.
The outages were most highly concentrated in the New York, Chicago and Los Angeles areas, per the Downdetector reports.
Users also flooded social media site X complaining about their inability to access their Outlook emails, prompting concerns of a global Microsoft outage.
Microsoft reported on its service health update page that the company said, “Everything is up and running.”
In a Microsoft 365 Status update posted on X, the company said “it confirmed that service was restored.”
The company has not responded to CNBC for a request for comment.
